Commercial Network Technician. Multiple locations

Overview

Support commercial clients with on-site network installation, troubleshooting, maintenance, and break/fix.

Work is performed in offices, retail, warehouses, restaurants, and multi-site environments.

Scope of Work (What you’ll do)

• Install, replace, and configure network hardware:
  • Routers, switches, firewalls, wireless access points, controllers (as applicable)
• Perform on-site troubleshooting and break/fix:
  • No connectivity, slow network, intermittent drops, VLAN/DHCP issues (basic), Wi‑Fi coverage/performance
• Rack/stack and light infrastructure work:
  • Mount equipment, dress patching, label ports, manage power and cable routing
• Perform device cutovers and site turn-ups:
  • Coordinate with remote NOC/IT, follow maintenance windows, validate service restoration
• Validate performance and complete testing:
  • Link status, throughput checks, Wi‑Fi validation, basic ping/trace, cable tests as required
• Maintain accurate job documentation:
  • Before/after photos, device serials/MACs, port maps, test results, and closeout notes

Required skills & experience

• Commercial field services experience (network installs and break/fix)
• Comfort working in MDF/IDF closets, racks, and active business environments
• Working knowledge of:
  • Ethernet switching basics, Wi‑Fi basics, IP/DHCP fundamentals
  • Structured cabling standards and patching discipline
• Strong customer communication and professionalism (onsite with managers/staff)

Tools & requirements

• Reliable vehicle, smartphone/tablet
• Basic tool kit: screwdrivers, punch tools (if needed), labeler recommended
• Laptop with console capability (USB/serial) recommended when required by client
• Ability to pass client background checks/drug screening when required
• Ability to maintain required insurance/compliance documentation as a 1099 contractor

Deliverables / “Done means”

• Equipment installed and secured, cabling dressed/labeled
• Connectivity restored/validated with documented tests
• Complete closeout: photos, serials, port mapping, notes, and any escalations