Question 1

Can I cancel my membership anytime?

Accepted Answer

Existing subscribers can manage or cancel their membership from billing. New membership enrollment is paused; existing subscriptions and their billing terms are unchanged. Canceling a membership does not guarantee continuing workspace access after its original access period.

Question 2

Are there any per-job fees for technicians?

Accepted Answer

No. You keep 100 percent of what you earn on every job. Create your profile. No credit card required. New membership enrollment is paused. Existing subscriptions are unchanged. Insurance and compliance costs are separate.

Question 3

What about insurance and compliance costs?

Accepted Answer

As an independent contractor, you are legally required to have insurance, HSE compliance, and safety resources. These are costs you must pay regardless of which platform you use or if you work independently.

We fractionalize these required costs and embed them into each job you work through our platform. Instead of paying thousands upfront for annual coverage, you pay small amounts per job. This makes essential business infrastructure affordable and manageable while keeping you fully protected and compliant.

Question 4

What coverage is included through the Insurance Program?

Accepted Answer

Coverage through our Insurance Program includes the three policies independent contractors are required to carry. Workers' compensation covers medical costs and lost wages if you are injured on the job. General liability protects you from third party claims for property damage or bodily injury. Professional liability covers errors, omissions, or negligence claims related to your work.

We provide these at cost with no markup, fractionalized across the jobs you work so you are protected from day one without draining your savings.

Question 5

Do I need to commit to a long-term contract?

Accepted Answer

No long-term membership contract is required. New membership enrollment is paused. Existing subscribers retain their current billing terms and can manage or cancel through billing.

Question 6

How does company pricing work?

Accepted Answer

Company pricing is customized to your volume, coverage areas, and requirements. The process is simpler than "custom" might sound. It starts with an intro call of about an hour where we walk through your current workflow, coverage needs, and pain points. You then get a proposal with a clear, line-item structure based on your actual volume, with no bundled mystery fees. Most companies start with a pilot of a handful of technicians in one market before scaling.

Smaller firms are welcome. Pricing scales down with volume, and there is no minimum team size to get started.

Question 7

Do companies need a long-term contract?

Accepted Answer

No. We will work with you to find a structure that fits your needs. Most companies start with a small pilot in one market before scaling.

Question 8

What is the free field operations audit?

Accepted Answer

Before you commit to anything, we audit your current process. We map how you source, vet, insure, and pay your field workforce, then show you exactly where you can reduce costs and increase efficiency. There is no obligation to move forward.

Frequently Asked Questions

For Technicians

For Companies

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