Customer Support
Customer support is help with account access, onboarding, membership, and other platform questions. Get in touch with our team for assistance.
Common Topics
Account & Subscription
Need help with your account, subscription, billing, or promo codes? Contact us for assistance with:
- Subscription management and cancellation
- Payment issues and billing questions
- Promo code application and redemption
- Account approval status
Profile & Onboarding
Questions about completing your profile or onboarding? We can help with:
- Profile completion and verification
- Onboarding questionnaire assistance
- Scheduling your onboarding meeting
- Required certifications and documentation
Platform Usage
Need guidance on using platform features? Get help with:
- Browsing and applying to jobs
- Managing your technician profile
- Company features and job postings
- Insurance and compliance documentation
Business Hours
Our support team is available Monday through Friday, 9:00 AM - 6:00 PM EST. We aim to respond to all inquiries within 24 business hours.
Additional Resources
Privacy Policy - Learn how we protect your information
Terms and Conditions - Review our platform terms of service
About Us - Learn more about 1099.careers and our mission
Still have questions?
We're here to help! Reach out to us at support@1099.careers